Department Stores

Loch Lomond Shores, Ben Lomond Way, Balloch, West Dunbartonshire, G83 8QL

    Jenners (House of Fraser) in Balloch’s Loch Lomond Shores retail complex offers the best in casual fashion, jewellery, accessories, food, whisky, Scottish knitwear and gifts.

    Situated beside beautiful Loch Lomond, Jenners, the famous Edinburgh department store owned by the House of Fraser chain, offers the ultimate shopping experience in some of the most stunning scenery in the world.

    Shop for top fashion brands such as Ralph Lauren, Diesel, Oasis, Coast and Hugo Boss, as well as many Scottish names including Ness, Johnstons of Elgin, Caithness Glass, Highland Stoneware and creations by Orkney jeweller, Sheila Fleet.

    Jenners’ Food Hall is managed by another famous Edinburgh name, Valvona & Crolla, renowned purveyors of fine food and wine from around the world. From exotic French truffles to award-winning Scottish smoked salmon, the Food Hall is stuffed with delicious treats that will make your mouth water. As well as Valvona & Crolla, visitors can stop and refuel at Café Zest which offers a magnificent view up Loch Lomond.

    4 Tourist Shop
    Opening Times
    Open All Year
    2016 Opening Times
    1 Jan 2016 - 31 Dec 2016

    Opening daily 9.30am - 6.00pm

    Payment Methods

    • American Express Card
    • Mastercard
    • Switch Card
    • VISA Card

    Public Transport Directions

    Getting there by road:- From Glasgow Airport: take the M8 West leaving at Junction 30 for the Erskine Bridge. Over the bridge, join the A82 following signs for Crianlarich. Stay on the A82 for around 14 miles then turn right at the roundabout indicating Balloch. At the next two roundabouts, take a left. Loch Lomond Shores is directly in front of you.



    Transport within Scotland

    For public transport information to visit here from within Scotland, enter your postcode and visit date below.

    Journey Planner

    Access to Public Areas (Displays, exhibits, rides etc)

    • Level access (i.e. no steps or thresholds) or access by a ramp or lift to :
      • a public toilet
      • a public toilet suitable for visitors who use a wheelchair
      • the gift shop
      • the information point


    • Wheelchairs or other mobility aids provided
      • These are freely available
    • Seating available throughout the attraction at appropriate intervals, for visitors with limited mobility
    • Routes / pathways throughout the attraction suitable for visitors with limited mobility
      • Routes / pathways throughout the attraction suitable for wheelchair users
    • Where appropriate there is a hearing loop system [e.g. ticket counter/ gift shop]
    • Clear signage throughout the attraction (e.g. colour contrasted, large lettering, use of pictograms etc.)

    Cafeteria / Restaurant

    • Level access (i.e. no steps or thresholds) or access by a ramp or lift to the :
      • cafeteria
      • restaurant


    • The route from the parking area to the nearest public entrance is :
      • flat, ie. without steps
    • There is a drop-off point for guests immediately outside the main entrance
    • Parking provided for visitors
      • Parking on site

    This information is self-assessed; therefore we accept no liability for its accuracy. Please contact the venue for further information.

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