Quality Assurance

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VisitScotland works all year round to assess the standard of accommodation, visitor attractions and places to eat in Scotland. Our five-star grading schemes take the guesswork out of planning a holiday so that, confident that we've checked the detail, you can sit back and enjoy the best that Scotland has to offer.

Our assessments of accommodation give a clear idea of the standards of hospitality, service, cleanliness, accommodation, comfort and food you can expect. The five-star grading schemes give you all the reassurance you want - quickly and clearly.

Our schemes help you distinguish between the quality of the accommodation and the range of facilities on offer. They also demonstrate the variety of accommodation types - from B&Bs, self-catering and holidays parks through to hotels and restaurants with rooms.

We aim to cater for every budget and every preference. Specialised schemes like the Welcome Schemes for walkers and cyclists and the Green Tourism Business Scheme give you even more help in planning your holiday.

VisitScotland's quality assurance schemes help you arrange your days as well as your nights. In addition to accommodation, we assess visitor attractions ranging from castles and museums, to tours and leisure centres.

For absolute peace of mind, be assured that all our assessments are impartial and objective.

  • A VisitScotland (Scottish Tourist Board) star grading award badge outside the driveway to a holiday park
    Star gradings cover all types of accommodation and attractions
  • B&B owners shake hands with new guests at the front door of their property
    Welcome schemes help visitors find tourism properties that cater for specific activities or interests
  • A sleek double bed with sofa seating at the end in a smart, ambiant bedroom
    A double room at the Blythswood Square Hotel, Glasgow
a VisitScotland (Scottish Tourist Board) star grading badge in a B&B window

Star-grading scheme

VisitScotland's star-grading system shows the levels of customer care and facilities on offer at different tourism properties.

Kilted doorman welcomes the viewers into a large hotel

Welcome schemes

VisitScotland's Welcome schemes help visitors find tourism properties that cater for specific activities or interests.

looking across a river in spate to a self-catering cottage at Braemar, Aberdeenshire

Accommodation types

Find out the differences between the different types of visitor accommodation available to help you choose the best one for you.