We put our guests at the heart of everything we do and our fairness guarantee means you can book with confidence. Our terms and conditions have been designed to be fair and easy to understand. We know that at the moment things can quickly change - that's why all bookings are fully flexible and you can move your stay without penalty. If the worst happens and covid restrictions affect your stay - you will always be entitled to a refund. No ifs, no buts - just fairness.
We love where we live and want to do all we can to protect both our local area and our planet. Thats why we have implemented a range of measures to minimise our impact on the environment including our pledge to plant a tree for every booking we recieve. There is a lot of work to do but we know our guests will do everything they can to help us be the greenest agency around.