The 3rd annual ITSX Summit in Edinburgh is Scotland’s largest IT Support & Service Desk event.
The IT Support conference will host 280+ IT Leaders, 20+ speakers and 15+ exhibitors from Scotland’s tech scene for a day of shared learning, collaboration and networking.
The conference programme will contextualise the evolution of the service desk and the future of customer experience and IT support with live presentations looking at actionable ways to improve process, operations, observability, and customer experience.
Attendees will glean insight into how the service function has advanced in the age of digital transformation, omni-channel engagement, and personalisation. And examine the increasing role of automation, analytics and AI, and the rise of Chatbots and self-service systems.
The Summit is geared for professionals working in IT, Tech Support, Customer Service, UX, Digital Transformation and Leadership roles.
Places are limited at this conference so register today. All tickets include access to the main sessions, workshops, exhibition hall, refreshments, drinks reception and discounted parking.