VisitScotland is committed to making the information and resources that it provides via the web accessible to all users.

You can find a range of information and details of the different accessibility options we provide below. Choose a topic you would like help with:

  • View your way
  • Navigation
  • Listening to content
  • Web Standards
  • Known Issues
  • Other Sites
  • Report problems
  • Useful links

We welcome suggestions and feedback to improve accessibility on this website. If you are experiencing any difficulties accessing the information on our pages, please email us at


We want as many people as possible to be able to use our website. That means you are able to:

  • change the colours, contrast levels and font styles.
  • Magnify the page to 200% or more without the text spilling off the screen.
  • Navigate most of the website using just a keyboard or with the help of assistive technologies.



Use browser plugins or assistive technology, such as screen readers, to list the headings and subheadings on the page and go straight to the heading you need.


Users of assistive technology, such as screen readers, can get a list of all the links on a page and understand their purpose from the link text.


Keyboard users can see the current interactive element on focus - such as links and form fields - through a visible change or style like a border or a highlighted outline.


Use a keyboard to find the skip links and jump directly to the main content on the page.


Use text-to-speech browser plugins or assistive technology to listen to content you select with the mouse or keyboard.
Screen reader users can both listen to the content and navigate around the site pages and menus.


Our website is developed using valid HTML5, CSS3 and JavaScript to the standards laid out in the Web Content Accessibility Guidelines (WCAG 2.1) - Level AA.

We are committed to conforming to Level AA where possible. This is an ongoing process and some content may not yet reach the standards in all areas.


We are currently undergoing a re-design of our consumer website, and as part of that re-design we are looking to improve both our accessibility of the site and the search facility for customers to find accessible accommodation.

We are also auditing our current website and working hard to fill the gaps in the areas that we know are not fully accessible:

  • Most pdf documents and online eBooks on are not fully accessible to screen reader software.
  • Keyboard navigation is available on most pages but still needs improvements.
    Forms might be difficult to use for keyboard users
    o Most older maps are not fully accessible to keyboard users
    o The sequential navigation via tabbing order might occasionally be difficult due to unclear visual clues on focused elements
    o Some websites within the network have a poor keyboard navigation
  • Videos are missing closed captions and subtitles.
  • Colour contrast. Occasionally text on images and icons have low contrast ratio and might be difficult to see for visual impaired users.
  • Screen reader users are not given enough warning when opening an external page and a new window. Navigation can be quite difficult on some sites in the network.
  • Occasionally links are not properly described on screen reader software.
  • Images are often missing alternative text.
  • Desktop and mobile navigation might occasionally be confusing and inaccessible on sites within the network.
  • Cookie banners and policies are going to be updated.


On desktop resolutions, this website presents a Universal Navigation menu that links to other VisitScotland Websites:

Where a specific Accessibility statement does not exist on each of these sites then the known issues list above will apply.


If you need information on this website in a different format or find any problems not listed on this page or think we're not meeting accessibility requirements, please contact us:

We'll consider your request and get back to you in five working days.


For more information and help about changing your browser settings, please visit the BBC's My Web My Way  pages.

My Computer My Way (MCMW) offer guides to using assistive technologies to use websites with a range of devices.